Terms of Service

About these terms

These terms apply to cleaning services provided by T&T Affordable Cleaning Service LLC and to booking requests submitted through this website. By requesting a cleaning, you agree to the terms below.

Booking deposit

A $25 nonrefundable booking deposit is required to secure your appointment. The booking deposit will be applied toward your final service total. An appointment is not confirmed until the booking deposit has been paid. We'll email you a QuickBooks invoice with a secure payment link.

Submitting a request through this website does not confirm an appointment. A requested date is held only temporarily and may be released if the booking deposit is not paid.

Pricing and estimates

Prices shown on this website are starting rates. Final pricing varies with the size of the home, its condition, and the specific services requested. Add-on services are priced separately. We will confirm your total before service.

Applicable Maryland sales tax will be added to the final service total.

A $25 pet-hair fee may be added when excessive pet hair requires additional cleaning time. Customers should disclose all pets when requesting an appointment.

Payment for the balance is due the day of service. A 3% fee applies to credit card payments.

Cancellations and rescheduling

We require 48 hours' notice to cancel or reschedule an appointment.

If our team arrives and is unable to access the property, the visit may be treated as a cancellation.

Promotions and loyalty rewards

T&T Loyalty Rewards: complete five paid cleaning services and receive 20% off your sixth cleaning. After the reward is redeemed, the loyalty program starts over. Loyalty rewards cannot be combined with other promotions.

Promotional offers are limited to one discount per customer and cannot be combined with other promotions. Loyalty rewards are available for recurring residential clients.

Access and the service area

You are responsible for providing safe access to the property at the scheduled time. We serve Upper Marlboro, Bowie, Clinton, Waldorf, Prince George's County and nearby DMV communities.

Insurance

T&T Affordable Cleaning Service LLC is licensed, bonded and insured.

Website content

The photographs, videos, text and branding on this website belong to T&T Affordable Cleaning Service LLC and may not be reused without permission.

Contact us

Questions about these terms? Email tntaffordableclean@gmail.com or call or text (202) 375-4968.